Welcome to Parmal Perfumes. These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or using our site, placing an order, or interacting with us, you agree to comply with these Terms. Please read them carefully.

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1. Use of the Website

• You must be at least 18 years old or have parental/guardian consent to use this site.

• You agree to use the site for lawful purposes only and not to interfere with its operation.

• We reserve the right to refuse service, block access, or cancel accounts without notice if any misuse or violation occurs.

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2. Intellectual Property

• All content, designs, product names, images, text, graphics, logos, and other materials on this site are the property of Parmal perfumes or its licensors and are protected under applicable intellectual property laws.

• You may not copy, reproduce, distribute, or exploit any content without our prior written permission.

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3. Product Information & Pricing

• We make every effort to display accurate product descriptions, images, and prices.

• However, errors may occur and we reserve the right to correct such errors, change prices, or cancel orders prior to dispatch.

• Prices are listed in INR and are inclusive of applicable taxes unless stated otherwise.

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4. Orders & Payments

• Placing an order confirms your intent to purchase the selected items and your agreement to our policies.

• Orders are subject to availability and acceptance.

• We accept payments through secure payment gateways integrated with Shopify. For Cash on Delivery (COD), we reserve the right to contact you for confirmation before shipping.

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5. Cancellations

• You may cancel your order within 12 hours of placement, as long as it hasn’t been shipped.

• Cancellation requests after this window may be declined.

See our Cancellation & Refund Policy for full details.

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6. Returns & Refunds

Due to the personal nature of perfumes, we only accept returns in the case of:

• Wrong item delivered

• Damaged, leaking, or defective product

• Missing item in the order

Returns are subject to our verification and must meet eligibility conditions.

See our full Return & Refund Policy for details.

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7. User Reviews & Submissions

• By submitting reviews, testimonials, or photos, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and publish them across our platforms.

• We reserve the right to remove any content that is abusive, misleading, or violates community standards.

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8. Promotions & Discounts

• Promotional codes, coupons, and discounts are subject to conditions and expiry dates.

• Only one offer can be applied per order unless explicitly mentioned.

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9. Limitation of Liability

To the fullest extent permitted by law:

• Parmal Perfumes is not liable for any indirect, incidental, punitive, or consequential damages arising from your use of our site or products.

• All products are provided “as is” without warranties of any kind, express or implied.

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10. Indemnification

You agree to indemnify and hold Parmal Perfumes and its affiliates harmless from any claims, damages, or expenses (including legal fees) arising out of your violation of these Terms or misuse of our site.

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11. External Links

This website may contain links to third-party websites. We do not control these sites and are not responsible for their content or privacy practices.

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12. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of [Insert your city/state, e.g., Mumbai, Maharashtra].

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13. Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page with a revised Effective Date. Your continued use of the site implies acceptance of the updated Terms.

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14. Contact Us

For questions or concerns regarding these Terms, contact:
Email: hello@parmalperfumes.com
Hours: Mon–Fri, 10:00 AM – 6:00 PM